STATUTE

§ 1 Preliminary Provisions

1. The psychotherapyonline.pro website is run by Paweł Górny running a business under the name of Paweł Górny Psychoterape, Psychologist, Pedagog, Trainer with its registered office in Ul. Partyzantow 61 80-254 Gdańsk, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister responsible for economy, NIP: 9661552451
2. These Regulations are addressed to both Consumers and Entrepreneurs using the website and define the rules for using the website as well as the rules and procedure for concluding Sales Agreements with the Customer remotely via the website.

§ 2 Definitions

1. Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to his business or professional activity.
2. Seller – a natural person running a business under the name Paweł Górny Psychoterape, Psychologist, Pedagog, Trainer with its registered office in Ul. Partyzantow 61 80-254 Gdańsk, entered into the Central Register and Information on Economic Activity (CEIDG) kept by the minister competent for economy, NIP: 9661552451
3. Customer – any entity making purchases via the Store.
4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, conducting business activity on its own behalf, which uses the Store.
5. Store – an online store run by the Seller at the Internet address psychotherapyonline.pro
6. Distance contract – a contract concluded with the Customer as part of an organized system for concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the moment of concluding the contract.
7. Regulations – these Regulations of the Store.
8. Order – Customer’s declaration of intent submitted via the Order Form and aimed directly at concluding a Product or Products Sales Agreement with the Seller.
9. Account – the customer’s account in the Store, it collects data provided by the Customer and information about Orders placed by him in the Store.
10. Registration form – a form available in the Store that allows you to create an Account.
11. Order form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.
12. Cart – an element of the Store’s software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the quantity of products.
13. Product – a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller.
14. Sales Agreement – a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store. The Sales Agreement is also understood as – applying to the characteristics of the Product – a contract for the provision of services and a contract for specific work.

§ 3 Contact with the Store

Contact and arranging a meeting takes place within three working days

1. Seller’s address: Ul. Partyzantow 61 80-254 Gdańsk
2. Seller’s e-mail address: psychotherapyonline.pro@gmail.com
3. Seller’s telephone number: 0048-604-615-586
4. Seller’s bank account number: 64 1090 1098 0000 0001 0710 3495
5. The Customer may communicate with the Seller using the addresses and telephone numbers provided in this paragraph.
6. The Customer may communicate with the Seller by phone between 9am and 4pm

§ 4 Technical requirements

To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are necessary:
a. terminal device with access to the Internet and a web browser,
b. an active e-mail account (e-mail),
c. enabled cookies,,
d. FlashPlayer installed.

§ 5 General information

1. The Seller, to the fullest extent permitted by law, shall not be liable for disruptions, including interruptions in the functioning of the Store, caused by force majeure, unauthorized actions of third parties or incompatibility of the Online Store with the Customer’s technical infrastructure.
2. Browsing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 6 of the Regulations or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.
3. Prices in the Store are given in US dollars and are gross prices (including VAT)
4. The final (final) amount to be paid by the Customer consists of the price for the Psychotherapy Session Service, about which the Customer is informed on the Store’s website when placing the Order, including when expressing the will to be bound by the Sales Agreement.
5. In the case of an Agreement covering subscription or provision of services for an indefinite period, the final (final) price is the total price including all payments for the settlement period.
6. When the nature of the subject of the Agreement does not allow, judiciously judging, to calculate the final (final) price in advance, information on the manner in which the price will be calculated and other costs will be provided in the Store in the Product description.

§ 6 Setting up an Account in the Store

1. To set up an Account in the Store, you must complete the Registration Form.
It is necessary to provide the following data: email address and password
2. Setting up an Account in the Store is free.
3. Logging into the Account is done by entering the login and password set in the Registration Form.
4. The Customer may at any time, without giving a reason and without incurring any fees, delete the Account by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses provided in § 3.

§ 7 Order submission rules

In order to place an Order, you must:
1. log in to the Store (optional);
2. select the Product being the subject of the Order, and then click the “Add to Cart” button (or equivalent);
3. log in or use the option of placing an Order without registration;
4. if the option of placing an Order without registration has been selected – fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the invoice data, if different from the details of the recipient of the Order,
5. click the “Order and pay” button,
6. choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

§ 8 Offered delivery and payment methods

1. The Customer may use the following methods of delivery or collection of the ordered Product:
a. Dpd courier delivery
b. Personal collection
2. Payments are possible in USD, PLN, Euro, GBP

3. The customer may use the following payment methods:

a. Payment upon personal collection at the company’s headquarters
b. Payment by instant transfer thanks to Przelewy24
d. Payment by ordinary bank transfer directly to the seller’s bank account
4. Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.

§ 9 Performance of the sales contract

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with § 7 of the Regulations.
2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending the appropriate e-mail to the Customer by the Seller to the Customer’s e-mail address provided when placing the Order, which contains at least the Seller’s statement on receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3. If the Customer chooses:
a. payment by bank transfer, electronic payment or payment by credit card, the Customer is obliged to make the payment within 5 calendar days from the date of conclusion of the Sales Agreement – otherwise the order will be cancelled.
b. cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.
c. cash payment upon personal collection of the shipment, the Customer is obliged to make the payment upon receipt of the shipment within 3 days from the date of receipt of information about the readiness of the shipment for collection.
4. If the Customer has chosen a delivery method other than personal collection, the Product will be sent by the Seller within the time limit indicated in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the Order.
5. A In the case of ordering Products with different delivery dates, the delivery date is the longest given date.
B In the case of ordering Products with different delivery dates, the Customer has the option of requesting delivery of the Products in parts or delivery of all Products after completing the entire order.
6. The beginning of the period of delivery of the Product to the Customer is counted as follows:
a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.
b. If the Customer chooses the method of payment on delivery – from the date of conclusion of the Sales Agreement,
6. If the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer on the date indicated in the Product description. The Customer will be additionally informed about the readiness of the Product for collection by the Seller by sending an appropriate e-mail to the Customer’s e-mail address provided when placing the Order.
7. In the case of ordering Products with different dates of readiness for collection, the date of readiness for collection is the longest given date.
8. The beginning of the period of the Product’s readiness for collection by the Customer is counted as follows:
a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account.
b. If the Customer chooses cash on collection in person – from the date of conclusion of the Sales Agreement.
9. The delivery of the Product takes place within the European Union
10. Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the “Delivery costs” tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
11. Personal collection of the Product by the Customer is free of charge.

§ 10 Right to withdraw from the contract

1. Session cancellation is possible within 24 hours before the session without consequences. If the session is canceled after this time (less than 24 hours before the scheduled meeting), the fee is the same as for a completed meeting.
2. The statement may be sent by traditional mail, fax or electronically by sending the statement to the e-mail address or by submitting a statement on the Seller’s website – the Seller’s contact details are specified in § 3. The statement may also be submitted on the form, the template of which constitutes Appendix 1 to these Regulations and an attachment to the Act of 30 May 2014 on consumer rights, however, it is not mandatory.

3. If the Consumer sends the declaration electronically, the Seller shall immediately send the Consumer to the e-mail address provided by the Consumer a confirmation of receipt of the declaration of withdrawal from the Agreement.
4. Effects of withdrawing from the Agreement:
a. In the event of withdrawal from the Agreement concluded remotely, the Agreement is considered not concluded.
b. In the event of withdrawal from the Agreement, the Seller returns to the Consumer immediately, not later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Agreement, all payments made by him.
c. The Seller will return the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.
5. The right to withdraw from a distance contract is not entitled to the Consumer in relation to the Contract:
a. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer’s specifications or serving to satisfy his individual needs,
b. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery,
c. in which the subject of the service is an item that deteriorates quickly or has a short shelf life,
d. for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Agreement,
e. in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline to withdraw from the Agreement,
f. in which the subject of the service are items which, due to their nature, are inseparably connected with other items after delivery,
g. in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may take place only after 30 days and the value of which depends on market fluctuations over which the Seller has no control,
h. in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery,
i. for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement,
j. for the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the Seller about the loss of the right to withdraw from the contract,

§ 11 Complaint and warranty

1. The Sales Agreement covers new Products.
2. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code.
3. Complaints should be submitted in writing or electronically to the Seller’s addresses provided in these Regulations.
4. It is recommended that the complaint include, among others: a concise description of the defect, circumstances (including the date) of its occurrence, details of the Customer submitting the complaint, and the Customer’s request in connection with the defect of the goods.
5. The Seller will respond to the complaint request immediately, no later than within 14 days, and if it does not do so within this period, it is considered that the Customer’s request was justified.
6. Goods returned under the complaint procedure should be sent to the address provided in § 3 of these Regulations.
7. If a warranty has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store.

§ 12 Out-of-court methods of dealing with complaints and pursuing claims

1. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie http://www.uokik.gov.pl/sprawy_indywidualne and http://www.uokik.gov .pl/wazne_adresy.php.
2. The consumer has the following exemplary possibilities of using out-of-court methods of dealing with complaints and pursuing claims:
a. The consumer is entitled to apply to the permanent amicable consumer court referred to in art. 37 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to settle a dispute arising from the Agreement concluded with the Seller.
b. The consumer is entitled to apply to the provincial inspector of the Trade Inspection, in accordance with art. 36 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2014, item 148, as amended), with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Consumer and the Seller.
c. The consumer may obtain free assistance in resolving the dispute between him and the Seller, also using the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers) .

§ 13 Personal data in the Online Store

1. The administrator of Customers’ personal data collected via the Online Store is the Seller.
2. Customers’ personal data collected by the administrator via the Online Store are collected in order to implement the Sales Agreement, and if the Customer agrees – also for marketing purposes.
3. The recipients of the personal data of the Online Store Customers may be:
a. In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer’s collected personal data to the selected carrier or intermediary performing the shipment at the request of the Administrator.
b. In the case of a Customer who uses electronic payments or a payment card in the Online Store, the Administrator provides the Customer’s collected personal data to the selected entity servicing the above payments in the Online Store.
4. The customer has the right to access their data and correct them.
5. Providing personal data is voluntary, however, failure to provide the personal data indicated in the Regulations necessary to conclude the Sales Agreement results in the inability to conclude this contract.

§ 14 Final Provisions

1. Agreements concluded through the Online Store are concluded in Polish.
2. The Seller reserves the right to amend the Regulations for important reasons, that is: changes in the law, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Regulations. The Seller shall inform the Customer of any change at least 7 days in advance.
3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the act on the provision of electronic services; the act on consumer rights, the act on the protection of personal data.
4. The customer has the right to use out-of-court methods of dealing with complaints and pursuing claims. For this purpose, he may submit a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/.